Primary Theme – Heroism: The events of September 11, 2001 revealed the extraordinary bravery of ordinary men and women who, when challenged, responded with spontaneous leadership and collective acts of courage, sacrifice, and heroism.

Research Finding - In reflecting on the actions of the passengers and crew of Flight 93, visitors often expressed thanks, deep appreciation, and gratitude for the bravery, courage and sacrifice displayed by these ordinary people. The passengers and crew are seen as heroes.

Supporting Description - Many people commented on the bravery and courage of the passengers and crew and expressed thanks and appreciation for the sacrifice they made. People wondered whether they would have been able to be as brave and courageous and take action, and hoped and prayed they could. Others expressed a general sense of thanks and appreciation. Some people expressed specific thanks for the life of a loved one in Washington, DC saved that day due to the actions of the men and women aboard Flight 93.

Sample Supporting Interpretive Theme Statement - The passengers and crew of Flight 93 showed how people can be truly heroic–and for that, we are grateful.

Illustrative Quotes -

“We’ve always known there were heroes in this great land of ours. To which we can never begin to show our appreciation or gratitude. If all the heroes in America are only half as brave as those of Flight 93, America shall forever prosper as a great nation.” [Visitor, November 2003, Tribute Card]

“We will never forget you. Thanks for your bravery and sacrifice. Bless you all.” [Visitor, April 2007, Tribute Card]

“We respect and admire the sacrifices made by these brave band of passengers.  Their memories will be admired for ever.” [Visitor, April 2007, Tribute Card]

“I had to stop and pay my respects to the “Real Heroes” on that day.” [Visitor, April 2007, Tribute Card]

“I hope to do things in life to honor the sacrifice made by the gallant and brave souls of Flight 93.” [Visitor, May 2005, Tribute Card,]